1. An express logistics method is characterized by comprising the following steps:

acquiring and setting identification codes for the cargo transportation devices according to the information of the cargo transportation devices;

acquiring and establishing a public warehouse server according to the information of each public warehouse;

acquiring and establishing a contract relation between a public warehouse and each express company according to a logistics distribution protocol of each express company and the public warehouse, acquiring and registering an account according to corresponding express company information, and establishing an express account;

establishing a connection channel between the express account and a public warehouse server to realize data transmission between each express company and the public warehouse;

the method comprises the steps of obtaining express delivery service information of an express company, and transmitting the express delivery service information to a public warehouse server through a connecting channel corresponding to an express account and the public warehouse server;

processing the express delivery service information through a public warehouse server to generate goods taking and transporting information;

acquiring the goods collecting and sorting information of each public bin, and generating goods distribution information according to the identification codes of the goods transportation devices and the goods collecting and sorting information of the public bins;

and acquiring and sending pickup prompt information and reply feedback information according to the goods delivery information.

2. The express logistics method of claim 1, further comprising the steps of:

and acquiring fund settlement information of the express company to complete the logistics distribution transaction.

3. The express logistics method of claim 1, further comprising the steps of:

establishing a risk processing mechanism, and establishing a complaint channel based on the risk processing mechanism;

and obtaining and generating and sending a complaint processing scheme according to the complaint information through the complaint channel.

4. The express logistics method of claim 1, further comprising the steps of:

and after the goods are delivered, receiving and generating return mail processing information according to a return request of the client.

5. The utility model provides an express delivery logistics system which characterized in that, includes that the sign sets up module, public storehouse and establishes module, account association module, passageway and establishes module, data transmission module, gets goods module, letter sorting module and suggestion feedback module, wherein:

the identification setting module is used for acquiring and setting identification codes for the cargo transportation devices according to the information of the cargo transportation devices;

the public warehouse establishing module is used for acquiring and establishing a public warehouse server according to the information of each public warehouse;

the account association module is used for acquiring and establishing a contract relation between the public warehouse and each express company according to a logistics distribution protocol of each express company and the public warehouse, acquiring and registering an account according to corresponding express company information, and creating an express account;

the channel establishing module is used for establishing a connection channel between the express account and the public warehouse server so as to realize data transmission between each express company and the public warehouse;

the data transmission module is used for acquiring express delivery service information of an express company and transmitting the express delivery service information to the public warehouse server through a connecting channel corresponding to the express account and the public warehouse server;

the goods taking module is used for processing the express delivery service information through the public warehouse server to generate goods taking and transporting information;

the sorting module is used for acquiring the goods collecting and sorting information of each public bin and generating goods distribution information according to the identification codes of the goods transportation devices and the goods collecting and sorting information of each public bin;

and the prompt feedback module is used for acquiring and generating and sending pickup prompt information and reply feedback information according to the goods delivery information.

6. The express logistics system of claim 5 further comprising a fund settlement module for obtaining fund settlement information of the express company to complete the logistics distribution transaction.

7. The express logistics system of claim 5, further comprising a risk mechanism establishing module and a complaint handling module, wherein:

the risk mechanism establishing module is used for establishing a risk processing mechanism and establishing a complaint channel based on the risk processing mechanism;

and the complaint processing module is used for acquiring and generating and sending a complaint processing scheme according to the complaint information through the complaint channel.

8. The express logistics system of claim 5 further comprising a pickup recycling module, configured to receive the pickup recycling information after the delivery of the goods and generate the recycled pickup processing information according to a pickup request of the customer.

9. An electronic device, comprising:

a memory for storing one or more programs;

a processor;

the one or more programs, when executed by the processor, implement the method of any of claims 1-4.

10. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the method according to any one of claims 1-4.

Background

At present, goods delivering and taking tools used by couriers to deliver and take couriers are heavy and old, labor-consuming, time-consuming and influence the appearance of the market. At present, each express company is in a battle array and is built repeatedly; non-standardized operations, market confusion, social aberrations; the operation is dispersed and low in efficiency, and the logistics cost is high; the couriers are huge, busy in fatigue throughout the day, high in wages per month and heavy in burden of consumers; the industry problems that low-load carrying and even no-load becomes normal and the like are prominent, the phenomena of resource waste, low logistics efficiency, high cost and the like are formed, and the healthy development of the industry is not facilitated. Therefore, systematic modification of the current logistics management is imperative.

Disclosure of Invention

In order to overcome the above problems or at least partially solve the above problems, embodiments of the present invention provide an express logistics method and system, which can perform unified management on each delivery link in a logistics process, reduce logistics cost, and improve logistics efficiency.

The embodiment of the invention is realized by the following steps:

in a first aspect, an embodiment of the present invention provides an express logistics method, including the following steps:

acquiring and setting identification codes for the cargo transportation devices according to the information of the cargo transportation devices;

acquiring and establishing a public warehouse server according to the information of each public warehouse;

acquiring and establishing a contract relation between a public warehouse and each express company according to a logistics distribution protocol of each express company and the public warehouse, acquiring and registering an account according to corresponding express company information, and establishing an express account;

establishing a connection channel between the express account and a public warehouse server to realize data transmission between each express company and the public warehouse;

the method comprises the steps of obtaining express delivery service information of an express company, and transmitting the express delivery service information to a public warehouse server through a connecting channel corresponding to an express account and the public warehouse server;

processing the express delivery service information through a public warehouse server to generate goods taking and transporting information;

acquiring the goods collecting and sorting information of each public bin, and generating goods distribution information according to the identification codes of the goods transportation devices and the goods collecting and sorting information of the public bins;

and acquiring and sending pickup prompt information and reply feedback information according to the goods delivery information.

In order to solve the technical problems that all links of logistics cannot be managed in a unified mode and the logistics efficiency cannot be guaranteed in the prior art, the goods transportation device is managed in a unified mode, a standard transportation device is established for transporting goods, meanwhile, a public bin is established, the goods transportation of each express company can be managed in a unified mode through intervention of a third party, the public bin is used for distributing and transporting the goods rapidly and effectively, and the transportation efficiency is improved. Firstly, each cargo transportation device is identified, an identification code is set for each cargo transportation device for identifying the identity of the cargo transportation device, for example, what type, name, volume, transportation weight and the like the device is, the identification code is set so that the corresponding device can be found quickly in the subsequent process, reasonable and effective distribution is carried out, meanwhile, through the identification code, the identification mark and the code of each cell can be released, the code can also be scanned for identification and release, the logistics efficiency is further improved, other foreign vehicles are prevented from entering the cell, and the cell safety is ensured. Establishing a standardized public express logistics system in each city to develop third-party city logistics, acquiring information of each public warehouse of each city, and establishing a corresponding public warehouse server, wherein the public warehouse server is used for processing information data of each public warehouse and each express company. The public storehouse is built, and the public express delivery logistics distribution company in city is according to regional construction distributing type public storehouse and APP public number, and the express delivery company registers and sets up and links with public storehouse server port at APP public number to carry out data transmission in the follow-up. When express delivery service exists, express delivery service information of each express company is acquired, and then the express delivery service information is transmitted to a public warehouse server through a connecting channel so that the public warehouse server can process data and then generate goods taking and transporting information, wherein the goods taking and transporting information comprises goods taking points, goods taking quantity, goods taking goods transporting devices and the like so that the goods taking can be carried out in the public warehouse. After the express delivery is taken, the regional public warehouse collects and sorts goods, the express delivery taken back by each express company is automatically sorted to a container/box/bag (a goods transportation device) according to a cell, then goods distribution information is generated and distributed, after the distribution is finished, pick-up prompt information is generated and sent to a corresponding client, and meanwhile reply feedback information is generated and sent to the corresponding express company.

According to the method, the cargo transportation devices are subjected to unified management, the standard transportation devices are established for transporting cargos, the public bins are established at the same time, the cargo transportation of each express company can be subjected to unified management through the intervention of a third party, the public bins are subjected to rapid and effective distribution transportation, and the transportation efficiency is improved; through interveneeing the third party, effectively reduce express delivery company's transport personnel, reduce personnel's cost.

Based on the first aspect, in some embodiments of the present invention, the express logistics method further includes the following steps:

and acquiring fund settlement information of the express company to complete the logistics distribution transaction.

Based on the first aspect, in some embodiments of the present invention, the express logistics method further includes the following steps:

establishing a risk processing mechanism, and establishing a complaint channel based on the risk processing mechanism;

and obtaining and generating and sending a complaint processing scheme according to the complaint information through the complaint channel.

Based on the first aspect, in some embodiments of the present invention, the express logistics method further includes the following steps:

and after the goods are delivered, receiving and generating return mail processing information according to a return request of the client.

In a second aspect, an embodiment of the present invention provides an express logistics system, including an identifier setting module, a public warehouse establishing module, an account association module, a channel establishing module, a data transmission module, a goods taking module, a sorting module, and a prompt feedback module, where:

the identification setting module is used for acquiring and setting identification codes for the cargo transportation devices according to the information of the cargo transportation devices;

the public warehouse establishing module is used for acquiring and establishing a public warehouse server according to the information of each public warehouse;

the account association module is used for acquiring and establishing a contract relation between the public warehouse and each express company according to a logistics distribution protocol of each express company and the public warehouse, acquiring and registering an account according to corresponding express company information, and creating an express account;

the channel establishing module is used for establishing a connection channel between the express account and the public warehouse server so as to realize data transmission between each express company and the public warehouse;

the data transmission module is used for acquiring express delivery service information of an express company and transmitting the express delivery service information to the public warehouse server through a connecting channel corresponding to the express account and the public warehouse server;

the goods taking module is used for processing the express delivery service information through the public warehouse server to generate goods taking and transporting information;

the sorting module is used for acquiring the goods collecting and sorting information of each public bin and generating goods distribution information according to the identification codes of the goods transportation devices and the goods collecting and sorting information of each public bin;

and the prompt feedback module is used for acquiring and generating and sending pickup prompt information and reply feedback information according to the goods delivery information.

In order to solve the technical problems that all links of logistics cannot be managed in a unified mode and the logistics efficiency cannot be guaranteed in the prior art, the goods transportation device is managed in a unified mode, a standard transportation device is established for transporting goods, meanwhile, a public bin is established, the goods transportation of each express company can be managed in a unified mode through intervention of a third party, the public bin is used for distributing and transporting the goods rapidly and effectively, and the transportation efficiency is improved. Firstly, the identification setting module identifies each cargo transportation device, sets an identification code for each cargo transportation device for identifying the identity of the cargo transportation device, and reasonably and effectively distributes the identification codes so that the corresponding devices can be quickly found in the following process. And establishing a standardized public express logistics system in each city to develop third-party city logistics, wherein a public warehouse establishing module acquires information of each public warehouse of each city and establishes a corresponding public warehouse server, and the public warehouse server is used for processing information data of each public warehouse and each express company. The public warehouse is built, the public express logistics distribution company of city builds distributed public warehouse and APP public number according to the region, and express companies accessible account association module registers at APP public number and sets up module setting and public storehouse server port through the passageway and link to carry out data transmission in succession. When express delivery service exists, the data transmission module acquires express delivery service information of each express company, then transmits the express delivery service information to the public warehouse server through the connecting channel so that the public warehouse server can process data, and then the goods taking module generates goods taking and transporting information so that the public warehouse can take goods conveniently. After the express delivery is taken, the goods are collected and sorted in the regional public warehouse, the sorting module automatically sorts the express delivery taken back by each express company to the goods transportation device according to the residential area, then the goods delivery information is generated and delivered, after the delivery is completed, the prompt feedback module generates and sends the pick prompt information to the corresponding customer, and meanwhile, the reply feedback information is generated and sent to the corresponding express company.

According to the system, the cargo transportation devices are subjected to unified management, the standard transportation devices are established for transporting cargos, the public bin is established at the same time, the cargo transportation of each express company can be subjected to unified management through the intervention of a third party, the public bin is used for rapidly and effectively distributing and transporting cargos, and the transportation efficiency is improved; through interveneeing the third party, effectively reduce express delivery company's transport personnel, reduce personnel's cost.

Based on the second aspect, in some embodiments of the present invention, the express logistics system further includes a fund settlement module, configured to obtain fund settlement information of the express company, and complete the logistics distribution transaction.

Based on the second aspect, in some embodiments of the present invention, the express logistics system further includes a risk mechanism establishing module and a complaint handling module, wherein:

the risk mechanism establishing module is used for establishing a risk processing mechanism and establishing a complaint channel based on the risk processing mechanism;

and the complaint processing module is used for acquiring and generating and sending a complaint processing scheme according to the complaint information through the complaint channel.

Based on the second aspect, in some embodiments of the present invention, the express logistics system further includes a sending and receiving module, configured to receive and generate a receiving and sending processing message according to a return request of a customer after the goods arrive.

In a third aspect, an embodiment of the present application provides an electronic device, which includes a memory for storing one or more programs; a processor. The program or programs, when executed by a processor, implement the method of any of the first aspects as described above.

In a fourth aspect, embodiments of the present application provide a computer-readable storage medium, on which a computer program is stored, which, when executed by a processor, implements the method according to any one of the first aspect described above.

The embodiment of the invention at least has the following advantages or beneficial effects:

the embodiment of the invention provides an express logistics method and system, and solves the technical problems that in the prior art, each link of logistics cannot be managed in a unified mode, and logistics efficiency cannot be guaranteed.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the embodiments will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present invention and therefore should not be considered as limiting the scope, and for those skilled in the art, other related drawings can be obtained according to the drawings without inventive efforts.

Fig. 1 is a flowchart of an express logistics method according to an embodiment of the present invention;

fig. 2 is a schematic block diagram of an express logistics system according to an embodiment of the present invention;

fig. 3 is a block diagram of an electronic device according to an embodiment of the present invention.

Icon: 100. an identifier setting module; 200. a common bin establishing module; 300. an account association module; 400. a channel establishing module; 500. a data transmission module; 600. a goods taking module; 700. a sorting module; 800. a prompt feedback module; 900. a fund settlement module; 1000. a risk mechanism establishing module; 1100. a complaint processing module; 1200. a sending and recovering module; 101. a memory; 102. a processor; 103. a communication interface.

Detailed Description

In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. The components of embodiments of the present invention generally described and illustrated in the figures herein may be arranged and designed in a wide variety of different configurations.

Thus, the following detailed description of the embodiments of the present invention, presented in the figures, is not intended to limit the scope of the invention, as claimed, but is merely representative of selected embodiments of the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures.

It is noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.

Examples

As shown in fig. 1, in a first aspect, an embodiment of the present invention provides an express logistics method, including the following steps:

s1, acquiring and setting identification codes for the cargo transportation devices according to the information of the cargo transportation devices;

in some embodiments of the invention, each cargo conveyance device is identified, and an identification code is provided for each cargo conveyance device for identifying its identity; unified identification, standardized integrated truck/box/bag unified numbering, including Chinese quick connection mark, public warehouse code, etc. For example, what type, name, volume, shipping weight, etc. the device is, by setting the identification code so that the corresponding device can be quickly found later, a reasonable and effective assignment is made; meanwhile, through the identification code, the identification mark and the code of each cell can be released, and the code can be scanned for identification and release, so that the logistics efficiency is further improved, other foreign vehicles are prevented from entering the cell, and the cell safety is ensured.

S2, acquiring and establishing a public warehouse server according to the information of each public warehouse;

in some embodiments of the present invention, a standardized public express logistics system is established in each city to develop third-party city logistics, information of each public warehouse of each city is obtained, and a corresponding public warehouse server is established, where the public warehouse server is used to process information data of each public warehouse and each express company.

S3, acquiring and establishing a contract relation between the public warehouse and each express company according to the logistics distribution protocol of each express company and the public warehouse, acquiring and registering accounts according to corresponding express company information, and creating express accounts;

s4, establishing a connection channel between the express account and the public warehouse server to realize data transmission between each express company and the public warehouse;

in some embodiments of the invention, a public warehouse is built, a city public express logistics distribution company builds a distributed public warehouse and an APP public number according to regions, and an express company registers in the APP public number and sets a port link with a public warehouse server so as to perform data transmission subsequently. Establishing an urban public warehouse association: firstly, establishing national standards of urban express logistics distribution systems; secondly, as a member unit, the system receives the industry guidance and coordination of China logistics and purchasing union; and thirdly, the urban public express logistics distribution company signs a public warehouse agreement with each express company, and establishes a contract relation based on the standards and the agreement so as to carry out subsequent logistics transaction.

S5, acquiring express delivery service information of an express company, and transmitting the express delivery service information to a public warehouse server through a connecting channel between a corresponding express account and the public warehouse server;

s6, the express delivery service information is processed through the public warehouse server to generate goods taking and transporting information;

in some embodiments of the present invention, when there is an express delivery service, express delivery service information of each express company is acquired, and then the express delivery service information is transmitted to the public warehouse server through the connection channel, so that the public warehouse server processes data, and then pickup transportation information is generated, where the pickup transportation information includes pickup points, pickup amounts, pickup cargo transportation devices, and the like, so as to facilitate pickup of the express in the public warehouse. And the express company transmits logistics information data of express arriving at the city to the public warehouse through the port. And the public warehouse server automatically processes the data of each express company. According to the data information of the express companies, the public warehouse company goes to airports, train stations, wharfs and the like to take the express items in the city in a concentrated mode after the express companies arrive in the city by using standard collection vehicles/boxes/bags. And then respectively transferring to corresponding regional public bins according to the large regions of the delivery addresses.

S7, acquiring the goods collecting and sorting information of each public bin, and generating goods distribution information according to the identification codes of the goods transportation devices and the goods collecting and sorting information of each public bin;

in some embodiments of the present invention, after the goods are retrieved, the courier retrieved by each courier company is automatically sorted by cell to the corresponding container/bin/bag. The cargo transporter comprises a container truck/box/bag.

And S8, acquiring and generating and sending pickup prompt information and reply feedback information according to the goods delivery information.

In some embodiments of the invention, after the intelligent container in the cell where the customer is located is delivered by using the standardized flat car and the container car/box/bag, the customer is automatically informed to take the express code and reply to the corresponding express company.

In order to solve the technical problems that all links of logistics cannot be managed in a unified mode and the logistics efficiency cannot be guaranteed in the prior art, the goods transportation device is managed in a unified mode, a standard transportation device is established for transporting goods, meanwhile, a public bin is established, the goods transportation of each express company can be managed in a unified mode through intervention of a third party, the public bin is used for distributing and transporting the goods rapidly and effectively, and the transportation efficiency is improved. The invention can avoid the phenomenon of false 'sea panning' which always exists in the express industry. The method is used as the unified management and unified delivery of third-party logistics, and plays a role in supervision and restriction. And secondly, because the system takes the goods from the domestic factory not the import port, the goods cannot be driven by benefits and the fake documents are accepted to be faked as the imported goods. Thirdly, because the third-party logistics with Chinese quick connection signs are adopted, the brand effect and the public credibility of the third-party logistics are recognized by the society, and the service quality and the service level of the express industry are improved. The invention unifies urban logistics distribution to avoid bad and illegal behaviors in the express delivery industry.

According to the method, the cargo transportation devices are subjected to unified management, the standard transportation devices are established for transporting cargos, the public bins are established at the same time, the cargo transportation of each express company can be subjected to unified management through the intervention of a third party, the public bins are subjected to rapid and effective distribution transportation, and the transportation efficiency is improved; through interveneeing the third party, effectively reduce express delivery company's transport personnel, reduce personnel's cost.

In some embodiments of the present invention, the cargo transporter includes a hand-push express delivery vehicle and a flat-bed wheeled container.

The hand push express delivery car includes small-size van-type electric motor car of non-standard + small-size hand push delivery car. The material of the vehicle body is as follows: the material has the characteristics of light weight, firmness, tensile resistance, wear resistance, low cost, environmental protection and the like. The vehicle body comprises three types, namely a soft body type, a hard body type, a refrigeration type and the like. One is the soft body type. The vehicle body is made of soft materials such as thin canvas or plastic woven cloth; the second is the hard type. The vehicle body is made of light materials such as glass fiber reinforced plastics or aluminum alloy; and thirdly, the refrigerator is a refrigeration type. And (5) arranging an insulating material. The vehicle body structure is as follows: the vehicle body is light and foldable with wheels. The bicycle consists of a bicycle body, a base, four wheels, accessories and the like. Wherein the flexible vehicle body is internally provided with a telescopic rib. Similar to a telescopic canvas water bucket. Can be used for longitudinal and transverse expansion. The bag can be reduced into a minimum bag. The hard body type vehicle body consists of a plurality of small jointed boards and hinges and can be folded into different volumes. The built-in aluminum alloy interlayer frame prevents the upper-layer articles from damaging the lower-layer articles due to overlarge pressure. The car body is closed and is provided with a zipper or a door lock for preventing water and losing. An upper opening door and a side opening door are arranged. The base is a telescopic aluminum alloy frame. Vehicle body shape: the shape is different, the use method is also different, and the utility model can be pushed, pulled, carried and carried. One is rectangular. Can be put on two sides of the backseat of the electric bicycle and the bicycle; secondly, push-pull type (matched with a pull rod); and thirdly, the backpack type. The wheel: the wheel is hard rubber. The wheel bracket and the axle are made of aluminum alloy. The bracket is shaped like an external Chinese character 'ba'. The four wheels are small in front and large in back, so that the four wheels can conveniently cross the doorsill and the road edge stone. The wheel carrier can be folded into three uses: four wheels are used for pushing; two wheels are used for pulling; the wheels are all retracted for carrying on the shoulders or a single vehicle. Externally arranging: six sundry bags are arranged outside. Can be used for placing mobile phones, toll printers, bills, umbrellas, water cups, simple meals, hygienic products and the like. The elastic band is used as a telescopic opening to prevent the article from sliding out. Specification: can be folded into corresponding sizes according to the delivery quantity and specifications. The size is mainly divided into three sizes of large, medium and small or more. Maximum size after stretching: large size 1.5 x 1.5 m; medium 1 x 1 m; small size 0.5 x 0.5 m. The maximum loading capacity is 100-500 kg. Packaging in a sleeving manner: the three special bags are made and placed in a package, and the three special bags are combined into a package bag which is convenient for push-pull back. The application range is as follows: mainly is a delivery tool. According to the actual conditions of the express industry at present, the product is simple and practical, low in cost and convenient to popularize. The system is matched with the existing van of the express company for use, and helps the courier to reach the express at the last 100 meters. The method has wide application and can be applied to moving companies, logistics companies, supermarkets, fruit and vegetable shops, outdoor sales promotion vehicles with shelves and the like. And can also be used for home shopping, moving, storage and the like.

Flatbed wheeled container: and systematic and standardized express logistics operation is implemented. The logistics standard comprises a standard small electric flat car; second, the standard small-scale hand-push container (carry the wheel by oneself); and thirdly, standard appearance identification codes. There are visual identification codes and two-dimensional identification codes. The structure of the hand-push truck is a standard type small electric flat car and a small standard hand-push truck. The specification is the specification of the plane of the vehicle plate 3 x 1.5 m + the specification of the hand-push collection vehicle 0.5 x 1.5 m. The operation mode is that the hand-push container car is filled with express items when loading; six hand trucks can be placed on each flat car. When delivering goods, the goods are directly unloaded from the flat car (with electric self-unloading) and pushed away. And the secondary bagging link is saved. Six trolleys can be connected in series in a row (the trolley body is provided with a hook). In order to prevent heavy head and light feet, a function of righting gravity adjustment is arranged.

Based on the first aspect, in some embodiments of the present invention, the express logistics method further includes the following steps:

and acquiring fund settlement information of the express company to complete the logistics distribution transaction.

The invention can also be directly connected with an external payment system, when the express company receives the reply feedback information, a certain fee is paid to the public warehouse, and after the capital settlement information of the express company is obtained, the logistics distribution transaction is completed.

Based on the first aspect, in some embodiments of the present invention, the express logistics method further includes the following steps:

establishing a risk processing mechanism, and establishing a complaint channel based on the risk processing mechanism;

and obtaining and generating and sending a complaint processing scheme according to the complaint information through the complaint channel.

In order to guarantee the legal rights of multiple parties in the transaction, a risk processing mechanism is also established, and a public after-sales service part is set up to be responsible for receiving alarms and complaints. And setting a risk self-checking and repairing intelligent system. If the risk of goods loss, misdelivery and the like occurs, firstly, the self-checking repair intelligent system gives an alarm and automatically indicates a serviceman to enter a repair operation flow; and secondly, the express company receives the customer complaints and feeds the complaints back to the complaint system of the public warehouse through the digital exchange port. The public warehouse complaint system automatically assigns a specially-assigned person to find lost articles and correct the lost articles according to complaint instructions. And then replies to the express company through the port. If the goods are damaged, the insurance company is instructed to pay through the insurance company port. And establishing a complaint channel, and timely processing when relevant complaints are acquired.

Based on the first aspect, in some embodiments of the present invention, the express logistics method further includes the following steps:

and after the goods are delivered, receiving and generating return mail processing information according to a return request of the client.

When a customer carries out a transaction, a goods returning action may occur, at this time, the delivered goods needs to be sent back to a seller for use, returned mail processing information is generated after a goods returning request of the customer is received, the customer sending (the customer selects an express company voluntarily) is taken and returned to a public warehouse for sorting, and then the goods are respectively sent to an airport, a station and a wharf related to an express company warehouse or directly delivered to a transportation department on the name of the express company. The receiving and sending processing information comprises information such as a sending address, an receiving address, an express company name, a cargo type and a cargo weight.

As shown in fig. 2, in a second aspect, an embodiment of the present invention provides an express logistics system, which includes an identifier setting module 100, a public warehouse establishing module 200, an account associating module 300, a channel establishing module 400, a data transmission module 500, a goods picking module 600, a sorting module 700, and a prompt feedback module 800, where:

an identification setting module 100 for acquiring and setting identification codes for the respective cargo transportation devices according to the cargo transportation device information;

a public warehouse establishing module 200, configured to acquire and establish a public warehouse server according to information of each public warehouse;

the account association module 300 is configured to acquire and establish a contract relationship between a public warehouse and each express company according to a logistics distribution protocol between each express company and the public warehouse, acquire and register an account according to corresponding express company information, and create an express account;

the channel establishing module 400 is used for establishing a connection channel between the express account and the public warehouse server so as to realize data transmission between each express company and the public warehouse;

the data transmission module 500 is used for acquiring express delivery service information of an express company and transmitting the express delivery service information to the public warehouse server through a connecting channel corresponding to the express account and the public warehouse server;

the goods taking module 600 is used for processing the express delivery service information through the public warehouse server to generate goods taking and transporting information;

the sorting module 700 is used for acquiring the goods collecting and sorting information of each public bin and generating goods distribution information according to the identification codes of the goods transportation devices and the goods collecting and sorting information of each public bin;

and the prompt feedback module 800 is used for acquiring and generating and sending pickup prompt information and reply feedback information according to the goods delivery information.

In order to solve the technical problems that all links of logistics cannot be managed in a unified mode and the logistics efficiency cannot be guaranteed in the prior art, the goods transportation device is managed in a unified mode, a standard transportation device is established for transporting goods, meanwhile, a public bin is established, the goods transportation of each express company can be managed in a unified mode through intervention of a third party, the public bin is used for distributing and transporting the goods rapidly and effectively, and the transportation efficiency is improved. First, the identification setting module 100 identifies each cargo transportation device, sets an identification code for each cargo transportation device, and identifies its identity, for example, what type, name, volume, transportation weight, and the like the device is, and sets an identification code so that the corresponding device can be quickly found in the following, and performs reasonable and effective distribution. Establishing a standardized public express logistics system in each city to develop third-party city logistics, and acquiring information of each public warehouse of each city by the public warehouse establishing module 200, and establishing a corresponding public warehouse server which is used for processing information data of each public warehouse and each express company. The public warehouse is built, the urban public express logistics distribution company builds distributed public warehouses and APP public numbers according to areas, the express companies can register in the APP public numbers through the account association module 300 and are connected with the public warehouse server port through the channel building module 400, and therefore data transmission can be conducted subsequently. When express delivery service exists, the data transmission module 500 acquires express delivery service information of each express company, then transmits the express delivery service information to the public warehouse server through the connecting channel so that the public warehouse server can process data, and then the goods taking module 600 generates goods taking and transporting information which comprises goods taking points, goods taking quantity, goods taking goods transportation devices and the like so that the goods taking can be carried out in the public warehouse. After the pickup is completed, the goods are collected and sorted in the regional public warehouse, the sorting module 700 automatically sorts the express items taken back by each express company to a container/box/bag (cargo transportation device) according to the district, then cargo delivery information is generated and delivered, after the delivery is completed, the prompt feedback module 800 generates and sends pickup prompt information to the corresponding client, and simultaneously generates and sends reply feedback information to the corresponding express company.

According to the system, the cargo transportation devices are subjected to unified management, the standard transportation devices are established for transporting cargos, the public bin is established at the same time, the cargo transportation of each express company can be subjected to unified management through the intervention of a third party, the public bin is used for rapidly and effectively distributing and transporting cargos, and the transportation efficiency is improved; through interveneeing the third party, effectively reduce express delivery company's transport personnel, reduce personnel's cost. The phenomenon of false 'sea panning' which always exists in the express industry can be avoided based on the system. The method is used as the unified management and unified delivery of third-party logistics, and plays a role in supervision and restriction. And secondly, because the system takes the goods from the domestic factory not the import port, the goods cannot be driven by benefits and the fake documents are accepted to be faked as the imported goods. Thirdly, because the third-party logistics with Chinese quick connection signs are adopted, the brand effect and the public credibility of the third-party logistics are recognized by the society, and the service quality and the service level of the express industry are improved. The system unifies urban logistics distribution to stop bad and illegal behaviors of express delivery industry.

As shown in fig. 2, according to the second aspect, in some embodiments of the present invention, the courier logistics system further includes a fund settlement module 900, configured to obtain fund settlement information of the courier company, and complete the logistics distribution transaction.

In the invention, the fund settlement module 900 can also be directly connected with an external payment system, when the express company receives the reply feedback information, a certain fee is paid to the public warehouse, and after the fund settlement information of the express company is acquired, the logistics distribution transaction is completed.

As shown in fig. 2, based on the second aspect, in some embodiments of the present invention, the courier logistics system further includes a risk mechanism establishing module 1000 and a complaint handling module 1100, wherein:

a risk mechanism establishing module 1000, configured to establish a risk processing mechanism, and establish a complaint channel based on the risk processing mechanism;

and the complaint processing module 1100 is configured to obtain and generate and send a complaint processing scheme according to the complaint information via the complaint channel.

In order to guarantee the legitimate interest of multiple parties for transaction, a risk processing mechanism is also established through the risk mechanism establishing module 1000, and a public after-sales service department is set up to be responsible for receiving alarms and complaints. And setting a risk self-checking and repairing intelligent system. If the risk of goods loss, misdelivery and the like occurs, firstly, the self-checking repair intelligent system gives an alarm and automatically indicates a serviceman to enter a repair operation flow; and secondly, the express company receives the customer complaints and feeds the complaints back to the complaint system of the public warehouse through the digital exchange port. The public warehouse complaint system automatically assigns a specially-assigned person to find lost articles and correct the lost articles according to complaint instructions. And then replies to the express company through the port. If the goods are damaged, the insurance company is instructed to pay through the insurance company port. And establishing a complaint channel, and timely processing when relevant complaints are acquired.

As shown in fig. 2, according to the second aspect, in some embodiments of the present invention, the express logistics system further includes a mail recycling module 1200, configured to receive and generate a recycling mail processing message according to a return request of a customer after the delivery of the goods.

When a customer carries out a transaction, a goods returning action may occur, at this time, the delivered goods needs to be sent back to a seller for use, when the mail return module 1200 receives a mail return request of the customer, return mail processing information is generated, the customer sends (the customer selects an express company voluntarily) and returns to a public warehouse for sorting, and then the customer sends the mail to a relevant warehouse of the express company of an airport, a station and a wharf or directly delivers the mail to a transportation department on the name of the express company.

As shown in fig. 3, in a third aspect, an embodiment of the present application provides an electronic device, which includes a memory 101 for storing one or more programs; a processor 102. The one or more programs, when executed by the processor 102, implement the method of any of the first aspects as described above.

Also included is a communication interface 103, and the memory 101, processor 102 and communication interface 103 are electrically connected to each other, directly or indirectly, to enable transfer or interaction of data. For example, the components may be electrically connected to each other via one or more communication buses or signal lines. The memory 101 may be used to store software programs and modules, and the processor 102 executes the software programs and modules stored in the memory 101 to thereby execute various functional applications and data processing. The communication interface 103 may be used for communicating signaling or data with other node devices.

The Memory 101 may be, but is not limited to, a Random Access Memory 101 (RAM), a Read Only Memory 101 (ROM), a Programmable Read Only Memory 101 (PROM), an Erasable Read Only Memory 101 (EPROM), an electrically Erasable Read Only Memory 101 (EEPROM), and the like.

The processor 102 may be an integrated circuit chip having signal processing capabilities. The Processor 102 may be a general-purpose Processor 102, including a Central Processing Unit (CPU) 102, a Network Processor 102 (NP), and the like; but may also be a Digital Signal processor 102 (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic device, discrete hardware components.

In the embodiments provided in the present application, it should be understood that the disclosed method and system and method can be implemented in other ways. The method and system embodiments described above are merely illustrative, for example, the flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of methods and systems, methods and computer program products according to various embodiments of the present application. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

In addition, functional modules in the embodiments of the present application may be integrated together to form an independent part, or each module may exist separately, or two or more modules may be integrated to form an independent part.

In a fourth aspect, embodiments of the present application provide a computer-readable storage medium, on which a computer program is stored, which, when executed by the processor 102, implements the method according to any one of the first aspect described above. The functions, if implemented in the form of software functional modules and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application or portions thereof that substantially contribute to the prior art may be embodied in the form of a software product stored in a storage medium and including instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory 101 (ROM), a Random Access Memory 101 (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.

The above is only a preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes will occur to those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

It will be evident to those skilled in the art that the present application is not limited to the details of the foregoing illustrative embodiments, and that the present application may be embodied in other specific forms without departing from the spirit or essential attributes thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the application being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned.